Registration Frequently Asked Questions

Many people have provided comments or submitted questions about our registration system.   We have compiled the following questions and answers to help clarify why the system does what it does (or doesn't do).

The Preview button doesn't seem to do anything. Is it broken?

The Preview button validates the information in the fields before the system will move you forward.   If any field does not pass its validation, the button might seem to do nothing.   Make sure you have provided all of the required information, which is indicated by the asterisk (*) and the bold label, and look next to the fields for a red "required" note.   The most commonly overlooked field is Prefix.

I'm the POC for my company. Can I still register multiple people like before?

Yes, you can, but you'll have to submit each person's information separately.   When you do this, you should provide each person's email address, as the system will not allow a given mail address to register for a single event more than once.   Be sure to inform those other people that they must complete their registration by clicking on the Confirm link in the email that they receive.   If they do not confirm the request to register, they will not be registered for the event.

I remember submitting my info, but I wasn't on the list at the event. What happened to my registration?

Registration is a two-step process.   Just submitting your information isn't enough to put you on the attendee list; you also have to confirm your request to register.   When you submit your information, you will receive a message that includes a link that you must click on to complete your registration.   If you don't click on that link, then you won't complete your registration, and you won't appear on the attendee list for the event.

Why is registration a two-step process?

If all you had to do was submit your information, what's to stop someone from submitting a bunch of bogus info and falsely filling the event?   By requiring the registrants to confirm their desire to attend, any bogus submissions will simply go unconfirmed and ignored by the seat counter and final list generator. 
 
But what's to stop someone from submitting all that bogus info and then manually linking to the confirmation page?   If you look closely at the address to which the confirm link points, you'll see one very important piece of information:   a 40-character confirm code.   The confirm code is an encryption-generated, 40-character string that is unique for each registrant.*   If the exact code for the given email address is not provided, the system will not confirm the registrant. 
 
A two-step process also ensures that POCs submitting information for multiple people can't forget to tell those people.   The system does that for them by sending the request for confirmation to each of the people and requiring that those other people acknowledge the registration by confirming it. 
 
* The confirm code is not guaranteed to be unique for each and every registrant; however, the probability that the same code will be generated for more than one registrant is extremely close to 0%.

 

Page updated on 30 Aug 2006 by webmaster | Site updated on 17 Jun 2013 by michael.harris.16

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